American Society of Civil Engineers
  • 24-Jan-2018 to 25-Mar-2018 (EST)
  • Web Content
  • Reston, VA, USA
  • Full Time

The American Society of Civil Engineers (ASCE) is currently searching for a Director, Web Operations, who will work with key stakeholders to lead operations for an overall ASCE online presence, with a major focus on a user-friendly, informative, and engaging website experience.

Specific responsibilities include:

  • directly managing a team of 8 web professionals collaborating with IT, marketing, and communications
  • coordinating the planning and implementation of online design and production, system architecture and interface, e-commerce, content development, marketing support, taxonomy, SEO, and end-user personalization
  • maintaining a cohesive and meaningful web governance structure
  • implementing workflows for updating and adding content
  • implementing strategies that provide enhanced member value and drive revenue generation while navigating the appropriate balances between business and member needs, technical simplicity and functionality, and implementation goals versus project costs

Ideal candidates will have:

  • a bachelor's degree relevant to web and digital media (master's preferred)
  • 7-10 years' experience in online operations, web design and implementation, and digital marketing and communications
  • demonstrated success in developing comprehensive approaches for high-quality online user experience, boosting business performance, and enhancing the company brand
  • demonstrated success managing, motivating and mentoring staff
  • the motivation to not only plan at a high level but also "get under the hood" and work to fix immediate online content and performance issues
  • a strong understanding of usability methods and best practices in end-user engagement; excellent verbal, presentation and written communication skills
  • strong project management and collaboration skills with the ability to work out goals with internal and external stakeholders and business units while managing expectations

The American Society of Civil Engineers (ASCE) is a nonprofit professional membership association dedicated to the advancement of civil engineering to serve the public good. 

To accomplish ASCE's mission, ASCE staff works together as a team, based on a foundation of trust, striving for individual and organizational excellence.  To achieve our shared goals, we maintain a relentless focus on members and a commitment to continuously grow and improve individually and collectively.

For consideration, submissions of interest must contain a resume and cover letter w/salary requirements. 



American Society of Civil Engineers
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